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Average chat wait

24/7

Live support availability

200+

Countries supported

98%

Customer satisfaction

Browse help topics

Find answers in the most common areas customers ask about.

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Live chat

Chat with a specialist in real time. Average wait under a minute.

Contact us on email

Reach our support team anytime at Info@paypaIsupport.com. We typically reply within 4 hours.

Frequently asked questions

How do I dispute an unauthorized transaction?+

Open the Resolution Center, select the transaction, and choose ‘I want to report unauthorized activity’. We'll guide you through the rest.

Why is my payment on hold?+

Payments can be held for review when they trigger our risk checks. Most reviews complete within 24 hours and we'll email you when funds are released.

How do I change my account email?+

Sign in, go to Settings → Account → Email, then add your new email and verify it. You can then make it your primary address.

I think my account has been hacked — what now?+

Change your password immediately, enable 2-step verification, and start a chat with our security team. We will lock the account and review all activity with you.

Your security is our priority

We protect every transaction with industry-leading encryption and 24/7 fraud monitoring. Report suspicious activity instantly through live chat.

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